Payment Methods: Local bank transfer, EzPay, S99Pay
Type of Games: Slots, Live Casino,Arcade Games, Sports, Horse Racing, Lottery 4D/ 5D/ 6D
Bonuses: 100% Welcome Bonus
Languages: English, Mandarin, Malay
Winbox Malaysia is a betting platform that has been operating since 2019. The website design might seem outdated and even crowded in some areas. Still, there are a few key factors that make Winbox’s fans return again and again, such as the fact that it has a mobile-compatible platform and also collaborations with a few reputable online bookies and slot providers such as SBOBET and 918Kiss.
Is Winbox Casino Legit?
Both the website and Winbox app proudly showcase that they were operating under the license of PAGCOR. They also display a few certifications obtained from various labs such as GODADDY, payouts reviewed by TST Global, and a few others. On top of that, there are no negative reviews about delayed payouts so far. So, it’s safe to say that the platform is a legitimate casino operator.
Advantages & Limitations Playing in Winbox Casino Malaysia
| Pro: |
|---|
| ✔️ Easy Winbox download process for both Winbox apk and Winbox iOS app. |
| ✔️ Agent commission. |
| ✔️ Alternative ways to contact the support team. |
| Cons: |
|---|
| ❌ Only three bonuses are currently in store, and none of them are very valuable. |
| ❌ Poor website navigation. |
| ❌ Both its website and app don’t seem aesthetically appealing. |
| ❌ Slow site loading speed. |
| ❌ Unfriendly customer support, only providing short replies and not paying attention to what customers ask for. |
Winbox Casino Promotions & Bonuses
Promo | Percentage | Maximum Bonus | Remark |
Welcome Bonus | 100% | RM50 | x1 turnover, only for slots |
Rescue Bonus | N/A | RM10,000 | turnover depends on games, applicable to specific games only |
Scratch and Win Bonus | N/A | RM2,888 | Probability of winning the max bonus is 0.02% |
Winbox Online Casino Payment Methods
Winbox currently accepts two currencies: USD and MYR. Local banks the site supports are Maybank, Public Bank, RHB, Affin Bank and Hong Leong Bank.
Deposit Methods
Deposit Method | Min. Deposit | Max. Deposit | Processing Time |
Bank Transfer | RM20 | No Limit | 10-40 mins |
EzPay | RM20 | RM30,000 | 10-40 mins |
S99Pay | RM20 | RM10,000 | 10-40 mins |
Withdrawal Methods
Withdrawal Method | Min. | Max. Deposit | Processing Time |
Bank Transfer | RM100 | No Limit | 10-40 mins |
Winbox Casino Customer Support
Winbox’s customer service is as disappointing as the other offerings they have, even though the wait for their responses isn’t long. The site is already difficult to navigate, and the staff can’t direct players or provide any links or screenshots as a sitemap to help them. What’s worse is that they seem to try to end the conversation as quickly as possible. When asked about urgent matters such as the processing time of deposits and withdrawals, the support asks customers to be patient and just explains that they’ve received a lot of withdrawal and deposit requests, and the system will process the transaction as soon as possible. The support team can be contacted via live chat, Instagram, Facebook, and WhatsApp.
Overall Rating of Winbox Review
Winbox has to fix many things to keep up with other platforms. The site doesn’t have many interesting games or a long list of reputable game vendors. Below is Winbox’s overall rating:
Game Options & Quality: | Average, ordinary casino games |
Promotions & Rewards: | Good, promos that serve different games |
Payout Time: | Fast, within few minutes |
Customer Support: | Fast, within few seconds |
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