Now known as BP9

Frequently Asked Questions (FAQs)

General

BP77 stands out as a premier online casino in Asia, committed to delivering an unparalleled gambling experience to our members. We strive to create a platform that earns your trust and confidence, ensuring that the odds are always in your favour.

We take pride in being the top choice for online gaming, offering a vast array of high-quality games across various categories including Sportsbook, Slots, Live Casino, and Esports. Our commitment to safety and trustworthiness is unparalleled, ensuring a secure gaming environment for all our members.

The Philippine Amusement and Gaming Corporation (PAGCOR) licences and regulates BP77, ensuring we operate within the legal frameworks of Offshore Gaming, Electronic Gaming, and Poker.

Your BP77 account features two main wallet categories:

  • Main Wallet – This holds your credit balance, available for use after making a deposit or before initiating a withdrawal.
  • Game Provider Wallet (also referred to as Game Wallet) – This stores your credit balance prior to placing bets.

Account Management at BP77

To create an account, simply hit the “JOIN” button and fill out the registration form with all the required details.

If you’ve forgotten your password, don’t worry. Click “Forgot Password?” at the login screen and complete the reset password form. Your new password will be sent via SMS to the mobile number linked to your BP77 account. If the SMS doesn’t arrive, our Live Chat team is on standby to assist you.

Forgotten your username? Our Live Chat team can help. Just provide them with your registered mobile number, and they’ll guide you through the recovery process.

We aim to deliver a top-notch gaming experience and expedite your progress in our VIP program. Therefore, we limit members to one active BP77 account each.

Encountering issues with your personal details during registration? Our Live Chat team is ready to assist and resolve any complications.

Payment Procedures at BP77

To fund your BP77 account, the platform supports various payment methods, depending on your country of residence. The most prevalent options include local bank transfers or online banking, and payment gateway services. For a comprehensive understanding of these methods, please refer to our FAQs.

Follow these steps for a seamless deposit via local bank transfer:

  1. Visit our Deposit page and choose Bank Transfer as your payment method.
  2. Select your preferred bank.
  3. Note the banking details displayed on the Deposit page.
  4. Log in to your bank account using internet or mobile banking.
  5. Initiate an instant fund transfer exceeding the minimum deposit amount to the noted bank account.
  6. Capture a screenshot of the successful transaction receipt.
  7. Return to our Deposit page, complete the deposit form, upload the receipt, and click “SUBMIT.”
  8. Upon verification of your transaction by our team, we will credit the amount to your BP77 Main Wallet instantly.

A payment gateway service streamlines your payment process, requiring only your username, password, and Two Factor Authentication (2FA), which could be an SMS OTP or token authorization. 

We collaborate with various providers, including Eeziepay, Help2pay, and Fastpay. To deposit via this method:

  1. Navigate to our Deposit page and select a payment gateway provider.
  2. Complete the deposit form and click “SUBMIT.”
  3. Follow the provider’s payment instructions.
  4. Once completed, we will instantly credit the deposit amount to your BP77 Main Wallet.

BP77 maintains stringent safety and account integrity standards, and as such, does not accept deposits from third-party bank accounts, including those of friends or family members.

Withdraw funds directly to your bank account via local bank transfer from your BP77 Main Wallet. To initiate a withdrawal:

  1. Go to the Withdraw page, add your bank account details, and enter the desired amount, ensuring it exceeds the minimum withdrawal limit.
  2. Note that withdrawals may be rejected if the deposit amount has not met the required turnover, if the beneficiary name differs from the deposit account, or if unusual activities are detected on your account. In such cases, additional documentation may be requested.

BP77 does not charge members for deposits or withdrawals. However, be aware that some deposit methods may incur transaction fees, which BP77 does not absorb. The credited amount in your BP77 Main Wallet will reflect the final amount received after any applicable fees.

Betting

To place a bet, ensure you have transferred funds from your BP77 Main Wallet to the Game Wallet of your chosen gaming service provider.

Minimum bet amounts vary across games, tables, or matches. Check the games themselves to view the bet limits.

  • Live Casino: If a dealer error occurs, the game pauses temporarily. The dealer informs the pit boss, members receive a chat notification, and if immediate resolution is impossible, the game round gets cancelled or refunded.
  • Sports Betting: If sports match results are announced incorrectly, we will resettle your bet ticket and reconcile your Game Wallet balance based on the latest results.
  • General Policy: Unless stated otherwise, all malfunctions or errors result in voiding all pays and plays.

Turnover, also known as rollover or wager, is the total amount of your placed bets, accumulating whether you win or lose. Bets resulting in a draw or tie do not contribute to turnover. This requirement, often applied to bonuses, ensures fairness for both promotion applicants and the casino.

VIP Membership at BP77

To ascend to the status of a BP77 VIP member, simply accumulate the requisite deposit amount within a 365-day timeframe, and your membership will automatically elevate.

We calculate your deposit amount by summing up all the deposits made over the past 365 days.

Rest assured, your VIP membership status remains intact, even during periods of inactivity, as we do not require any maintenance to preserve your status.

Upon successful upgrade to a VIP membership, you immediately gain access to all the exclusive benefits tailored for our VIP members. Enjoy the privileges and enhanced experience that come with your new status!